A custom ERP solution

A client of GTI since 2002, Lamcom Technologies is a recognized leader in the visual communications field.

LAMCOM'S CHALLENGE

According to Daniel Lefebvre, President Become recognized as a creator of solutions in printing and visual communications. This challenge involves the implementation of three strategies:

• Promote creation and production services that guarantee the company’s positioning

• Simplify the processes of preparing service proposals and managing daily operations and their related financial transactions

• Entrust the design and management of an integrated IT solution to an external resource to support these new administrative processes

GTI’S CONTRIBUTION

Increase productivity within the sales and operations management teams in a hybrid technology environment. GTI stands out thanks to its mastery of hybrid Apple and Windows environments, entrepreneur-to-entrepreneur relationships, and a desire to establish long-term business partnerships. Since 2002, GTI has helped us reposition the company and implement an ERP solution tailored to our needs. Specifically, GTI developed:

• A FileMaker solution to manage works in progress that allows for the drafting of client quotes, the indication of steps to completion, and the issuance of instruction forms and delivery forms. The solution also features a module for documenting work (ISO sheet, Print Curve, printer type, etc.) and for managing work-related documents.

• A dashboard with realtime display of performance indicators such as sales per category, per client, and per advisor, or the number of estimates per advisor and per step. This solution was developed using KlipFolio and the information provided comes from both FileMaker solution, the ACCPAC accounting system, and Microsoft Excel documents.

• Two connectors, one between the ACCPAC accounting system and the FileMaker solution allowing the transfer of billing forms and client or project information; and one between FileMaker and the ITESMEDIA solution for displaying information hubs for pending installations.

Our technology park was also outsourced to GTI, who participates in developing IT investment programs linked to Lamcom’s growth. GTI develops, manages and implements infrastructure projects in the hybrid network infrastructure consisting of Windows management workstations and servers and Apple creative workstations and servers connected to a technology park of high-definition / large-format printers and computer-assisted cutting tables. GTI also ensures the quality of supplier and sub-contractor relationships. Most importantly, GTI offers support 24/7 through the presence of an onsite technician during business hours and access to emergency telephone support at all times

THE RESULTS

Domination of Quebec’s large-format digital printing, signing and vehicle wrapping market. The strategic application of our investments in information technology to serve our back office operations has had a remarkable impact, and the Lamcom / GTI partnership has played a key role in achieving these results: In fact, our managers enjoy all the benefits of an integrated management solution and our production team can count on the latest technological advances to maintain the standards of excellence and innovation that fuel our leadership. ’’ Technological innovations have revolutionized the printing industry and given rise to new markets.  In the early 2000s, Lamcom set out to capture the large-format digital printing, signing, and vehicle wrapping niche markets.  In keeping with our strategy of using technology to serve the imagination, we mandated the GTI team to design and integrated IT solution with the objective of improving the productivity of our administrative and financial processes.’’ Daniel Lefebvre, President Visit lamcom.ca