Hurricanes, storms, floods, terrorism, cyberattacks: the threats are numerous. Without being catastrophic, it may be helpful to ask yourself how your business would resist if, overnight, it no longer had access to technology.
No need to imagine the worst: what would you do if, tomorrow, your ISP or hosting service was hit by a major breakdown?
“One of the biggest problems of the Internet today is that people take it for granted, while they do not realize how much they let it seep into every aspect of their lives,” said William Dutton, professor at Michigan State University and author of several books on the Internet. “The fact that they might one day not have access to it does not even come to their mind… “
Your business depends on IT!
Firstly, the effects on all your employees: electronic means of communication and office automation tools are everywhere. Some people spend most of their day staring at a computer screen or a phone.
This is just the tip of the iceberg. The clear majority – if not all – of organizations’ activities now rely on technology. From building access to employee payroll to control of the production lines, accounting and billing, operations would be paralyzed without access to IT resources and databases.
Technology has also become essential to sales and customer service. Transactional sites are for some companies the main or even the only way to receive orders. In physical outlets, payment methods are almost all computerized. In any case, which consumers are still paying in cash? After the purchase transaction, all customer support is offered by email, email or phone.
Basically, in developed countries, few companies could continue their activities if they were deprived of their IT infrastructure.
How to protect yourself?
Without trying to prepare for an apocalypse, many options allow you to protect yourself against the most realistic risks.
Three main tips:
1. Make regular copies of your most important data. These copies must be stored elsewhere than the original database. They must also be usable on equipment other than those which you risk losing in case of disaster.
2. Avoid centralizing all your infrastructure and data in one physical place. The principle “Do not put all your eggs in one basket” applies very well to IT organizations.
3. Set a disaster relief plan that would affect your business, your city, or your major technology providers. Depending on your situation, this plan may allow a reasonable period of time to put your business back on the ground, or even a continuity of your activities thanks to a redundancy and a multi-supplier approach.
The end of the world may not be for tomorrow, but will you take the risk of not preparing your business for the threats to its technological resources?
With more than 25 years of experience in the information technology world, GTI CANADA offers outsourcing, technology consulting and cyber security services designed to meet the needs of SMEs. It can help you plan and ensure the continuity of your operations.
To find out how we can help you, contact us!