SMEs: outsourcing to relieve you from IT challenges

To operate efficiently, an SME must have a healthy and available IT infrastructure. Outsourcing its IT department is a guarantee of success for SMEs, ensuring the stability of its operations at all times and access to skilled resources without having to worry about managing them.

An unresponsive computer system?  A non-functioning network that prevents employees from working? Who hasn't had this unpleasant surprise when arriving at work?  The result: impatient customers and employees wasting time waiting for the computer network to get back up and running.  At such times, all eyes turn to your IT department, often consisting of one or two people in the SME, who are under enormous pressure to get the infrastructure back up and running, and who have to choose between communicating well or solving the problem.  All too often, they lack the resources to restore the situation within a reasonable timeframe, leading to even more frustration.

What if there was a way to avoid this kind of situation?

IT support from experienced professionals

By choosing to outsource to an IT partner such as GTI, your SME is guaranteed access to more than 80 IT professionals working to keep your business running smoothly. Whether it's optimising your computer systems or solving technical problems, you'll have access to the full range of IT expertise. At GTI, we perform preventative morning watches to proactively ensure your systems are running smoothly before you even get to the office.

In the event of a malfunction, your IT partner will intervene in real time, on-site or remotely, allocating the right resource according to the complexity of the technical problem. So, you can focus on your core business.

Enhanced security

Your IT partner has the experience and expertise to keep your IT systems secure. Keeping abreast of the latest trends, they will audit your systems and propose an action plan to optimise your IT infrastructure while protecting your data and mitigating your risks. Now we know! The direct cost of a cyber-attack is around $100,000, and for 41% of SMEs [1], investing in good protection seems more than essential to avoid a lot of trouble.

Expert advice for personalised support

When you rely on an IT partner, you get quick access to an expert who understands your business reality. This ensures that you have access to certified knowledge of the latest technological advances, as well as invaluable advice tailored to your needs and challenges. There's no doubt that a stable, reliable and optimised IT system allows you to focus on your core business and increase your productivity.

Capitalize and control costs

Outsourcing turns hard-to-predict IT expenses into surprise-free investments. Looking to outsource all or part of your IT department? GTI has over 35 years of experience and a multidisciplinary team of experts ready to help!

Contact us to learn more!